{"id":3506,"date":"2018-03-10T11:21:14","date_gmt":"2018-03-10T11:21:14","guid":{"rendered":"https:\/\/blog.groooooooow.com\/unkategorisiert\/vtvnt2-how-to-turn-customer-experience-into-the-operating-system-for-new-value-creation\/"},"modified":"2025-02-01T13:10:45","modified_gmt":"2025-02-01T13:10:45","slug":"vtvnt2-how-to-turn-customer-experience-into-the-operating-system-for-new-value-creation","status":"publish","type":"post","link":"https:\/\/blog.groooooooow.com\/en\/innovation_experience\/vtvnt2-how-to-turn-customer-experience-into-the-operating-system-for-new-value-creation\/","title":{"rendered":"Vt=Vn*T^2 \/\/ How to turn customer experience into the operating system for new value creation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; hover_enabled=&#8221;0&#8243;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14px;\">Companies that want to survive in the digital age must make the customer experience the operating system for everything they do. This is the only way you can generate new added value for your customers and your own company. The extent to which the customer trusts the brand is one of the most important success factors. This makes customer experience the new formula for brand success.<\/span><\/p>\n<p>Read <a style=\"color: #ff9900;\" href=\"https:\/\/betaisthenewnormal.com\/wp-content\/uploads\/2018\/01\/ma_12_2017.pdf\"><span style=\"color: #ff9900;\">here<\/span><\/a> to find out exactly how you can achieve this goal.<\/p>\n<p>Source: Felix St\u00f6ckle, Markenartikel, issue no. 12\/2017, <a href=\"http:\/\/www.markenartikel-magazin.de\/\"><u>markenartikel-magazin.de<\/u><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Companies that want to survive in the digital age must make the customer experience the operating system for everything they do. This is the only way you can generate new added value for your customers and your own company. The extent to which the customer trusts the brand is one of the most important success [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3687,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[93],"tags":[116,117,108,109,110,115,118,119],"class_list":["post-3506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation_experience","tag-brand","tag-brand-management-en","tag-business-ecosystem-en-2","tag-customer-experience-en-2","tag-customer-journey-en-2","tag-cx-management-en","tag-employee-experience-en","tag-employee-journee-en","et-has-post-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/posts\/3506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/comments?post=3506"}],"version-history":[{"count":6,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/posts\/3506\/revisions"}],"predecessor-version":[{"id":3694,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/posts\/3506\/revisions\/3694"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/media\/3687"}],"wp:attachment":[{"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/media?parent=3506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/categories?post=3506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.groooooooow.com\/en\/wp-json\/wp\/v2\/tags?post=3506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}